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Crises Control

BeTop partners with Crises Control, an award-winning cloud-based crisis management and mass notification platform, to help organizations in Saudi Arabia and the GCC prepare for the unexpected, respond in real time, and recover with confidence. Together, we deliver operational resilience through structured planning, AI-powered incident response, and multichannel communication.

Why BeTop & Crises Control

BeTop partners with Crises Control, an award‑winning cloud‑based crisis management and mass notification platform, to help organizations in Saudi Arabia and the GCC prepare for the unexpected, respond in real time, and recover with confidence. Together, we deliver operational resilience through structured planning, AI‑powered incident response, and multichannel communication that protects people and maintains business continuity.

About Crises Control

Crises Control is an all‑in‑one critical event management and mass notification platform trusted by global organizations including the NHS, Oman LNG, Red Sea Global, Stantec, and many others. It helps organizations respond faster, protect people, and maintain business continuity through a mobile‑first design, multi‑channel alerts (SMS, email, push, voice), and real‑time incident coordination. With ISO 27001 and ISO 9001 certification, Crises Control also features CRAiG, an AI crisis management assistant that provides instant updates, clear instructions, and multilingual support.

What Crises Control Is Best At

Crises Control enables organizations to move from incident to recovery in three steps: Alert, Act, Recover.

Mass Notification

Send instant notifications across SMS, email, push, and voice calls with automated escalation and delivery confirmation. Achieve 100% staff reach.

Incident Manager

Coordinate response with task management, role assignments, and real‑time status updates from one centralized dashboard, ensuring speed and efficiency.

Response Rate Analytics

Track response times, monitor performance dashboards, and receive improvement recommendations. Reduce incident response time by up to 95%.

Business Continuity

Ensure resilience with risk assessment, plan development, regular testing, and maintenance.

Business Recovery

Rapid recovery protocols, resource allocation, stakeholder communication, and impact assessment to minimize business disruption.

Mobile‑First Design

Access critical information and manage incidents from anywhere with a mobile‑optimized platform.

What BeTop Uniquely Delivers with Crises Control

We integrate Crises Control into your broader governance, risk, and resilience frameworks, ensuring that crisis response is not an isolated capability but part of your operational excellence culture.

Resilience‑by‑design

We redesign your crisis management processes, escalation paths, and communication protocols before configuring Crises Control.

Playbook & template library

Pre‑built crisis playbooks, message templates, and role‑based response workflows to accelerate deployment and ensure consistency.

Integrated GRC linkage

We connect Crises Control with your GRC frameworks, ensuring that crisis incidents feed into risk registers and compliance reporting.

Packaged Offers for Crises Control

BeTop packaged offers combine Crises Control platform capabilities with consulting‑led resilience frameworks to ensure readiness and measurable improvement.

Crisis Readiness Assessment (2–4 weeks)

Evaluate your current crisis management maturity and build a roadmap to operational resilience.

Deliverables

  • Gap analysis of existing plans, roles, and communication channels
  • Risk assessment and scenario prioritization
  • Crises Control configuration recommendations
  • 90‑day implementation roadmap

Success metrics

  • Clear visibility of readiness gaps
  • Prioritized action plan with owners and timelines

BCM & Incident Response Playbook Deployment (6–8 weeks)

Deploy a fully configured Crises Control environment with custom playbooks, message templates, and team assignments.

Deliverables

  • Role‑based access and team structures
  • Pre‑defined incident playbooks (cyber, natural disaster, operational outage)
  • Multi‑channel message templates (SMS, email, push, voice)
  • Escalation trees and automated response workflows

Success metrics

  • 95% faster incident alerting vs. manual processes
  • 100% staff reach within minutes

Drills & Continuous Readiness Governance (Quarterly Managed)

Ongoing service to maintain and improve crisis readiness through regular drills, updates, and reporting.

Deliverables

  • Quarterly simulated incident drills (tabletop or live)
  • Drill performance reports and improvement recommendations
  • Bi‑annual playbook reviews and updates
  • Monthly compliance readiness dashboard

Success metrics

  • Continuous improvement in response time and drill readiness score
  • Audit‑ready compliance documentation at all times

What BeTop Uniquely Delivers with Appian

We implement Appian to automate processes, orchestrate business processes, and accelerate operational excellence through scalable BPM and agentic transformation.

Process Automation

End-to-end automation and orchestration of business processes.

Operational Excellence

KPI-driven execution & continuous improvement governance.

Digital Acceleration

Rapid delivery of business processes & apps with scalable templates.

Partner-to-Practice Mapping

How Crises Control integrates with BeTop consulting practices to accelerate enterprise resilience.

GRC Excellence

Crises Control provides the incident and crisis layer of your GRC framework. BeTop links it to risk registers, compliance obligations, and assurance calendars.
Explore Service

Operational Excellence

Crisis response is a critical operational process. BeTop uses Crises Control to automate escalation, task assignment, and recovery protocols.
Explore Service

Resilience & Crisis Excellence

BeTop combines Crises Control with resilience frameworks, BCP planning, and regular drills to institutionalize preparedness.
Explore Service

How BeTop Delivers Crises Control Transformation

Our structured delivery model ensures rapid deployment, adoption, and sustained readiness.

Discover

Assess current crisis management maturity, identify gaps in communication, escalation, and recovery plans through stakeholder workshops.

Design

Configure Crises Control with role‑based access, playbook templates, message workflows, and escalation trees aligned to your risk profile.

Build

Populate the platform with contacts, teams, and pre‑approved message templates. Integrate with existing systems (HR, security, GRC). Train administrators and key users.

Scale

Run quarterly drills, analyze response metrics, refine playbooks, and embed crisis management into annual compliance and business continuity cycles.

Get in Touch

Start Your Crises Control Transformation Journey

Have a Challenge or an Idea?
Contact us: info@thebetop.com
Visit us:
Al Hamasah st, Al Malqa district, Riyadh, KSA
Engage BeTop for Crises Control
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